New coronavirus community support line

March 16, 2020

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A new community support and volunteer line has been created for Knowsley residents needing additional support during the outbreak and for those wanting to volunteer their time or services to help those in need in their local community.

Key organisations from across Knowsley have come together to offer a dedicated helpline to people, businesses and communities who need support during the outbreak.

This helpline is available to:

  • residents that may need additional support during the outbreak, such as vulnerable residents accessing food supplies.
  • local businesses seeking advice or the latest Government information – please visit the Knowsley Chamber website.
  • local businesses urgently seeking additional staff recruitment and residents looking for work – you can also contact Knowsley Works.
  • those wanting to volunteer their time and services to help those in need in their local community.

This move is yet another example of the Knowsley Better Together initiative which sees us working in partnership with residents, businesses, partners and the voluntary sector – to make a difference in the community at a time when they need it most.

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There are two ways to do get in touch:

Call the helpline

Anyone needing support can call free phone 0800 073 0043 from 9am to 5pm, Monday to Friday and 10am to 2pm at weekends.

The same number can be used by local businesses or organisations offering support and would-be volunteers.

Callers will be asked for details and will either be signposted to the relevant support, or be linked with a service or volunteer who can offer support.

Fill in an online form

There are also online forms which can be completed by both those requesting help and those seeking volunteering opportunities. These can be found at the bottom of this page.

For the latest information about the virus and advice to the public please visit Coronavirus information on Knowsley News.

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