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We are making it easier to pay

Livv Online is our new digital platform that will help you manage more of your account online. From paying your rent to reporting repairs, with Livv Online you can access more Livv services at the touch of a button.

Create your account today or get more information on other ways to pay.

Paying your rent

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Our number one priority

Making sure you are safe in your home is our biggest priority.

We undertake inspections to help keep you, your family and neighbours safe. If you have a gas safety check or electrical test due, please remember to keep your appointment. 

Find out more about changing your appointments and read frequently asked questions about our safety testing programme.  

Home safety

For all you need to know about your home, check out our customer handbook
Read our customer handbook

Helping customers save energy and money

We're on a mission! We need up-to-date Energy Performance Certificates for all Livv properties so we can make sure our customers have energy-efficient homes rated C or above by March 2025. This will help customers save energy and money. It's easy to check if you have an up to date certificate...

Helping customers save energy and money

Calling all dog owners

To keep our public spaces clean and safe for everyone to enjoy across Knowsley, read this guidance… there are four main things to bear in mind. By following the guidance you'll gain respect and gratitude from all your fellow Knowsley residents for being a responsible dog owner. As well as avoid getting a fixed penalty notice of £100 or a fine of up to £1000!

Calling all dog owners