Contact us

We are really sorry if you are finding it difficult to get through to us by phone – we are currently experiencing high volumes of calls. The best time to call us is between 4- 8pm or alternatively get in touch through Live Chat.

To ensure you and our communities are safe and get the help you need, we will continue to safely deliver our services.  Our contact centre is operating as normal, so you are still able to access our services, including reporting and booking repairs. If you need any help please don’t hesitate to contact us on 0151 290 7000 or email contactcentre@livvhousinggroup.com, all queries will be answered as soon as possible.

We are improving the way we work. Next time you call us, we’ll run through some quick checks to make sure the details we have for you and your household are still correct. This will help us to tailor our services and provide you with a better customer experience.