Coronavirus update
To ensure you and our communities are safe and get the help you need, we will continue to safely deliver our services. Our contact centre is operating as normal, so you are still able to access our services, including reporting and booking repairs. If you need any help please don’t hesitate to contact us on 0151 290 7000 or email contactcentre@livvhousinggroup.com, all queries will be answered as soon as possible.
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Introducing Livv Housing Group
On 1st April 2020 Knowsley Housing Trust, Vivark and One Ark (who are all part of the First Ark Group) transformed into Livv Housing Group.
While we are making a lot of exciting changes, you may have questions about what this means for you as a housing customer. Rest assured our role as your landlord has not changed. We have simplified our business structure and this new brand represents our commitment to being a great housing provider, delivering great services, creating positive impact and enabling local communities to flourish.
Annual Report 2019/2020
Worried about rent debt?
We have teams who are here to help you get your finances back on track, offering everything from benefits and budgeting advice to wellbeing and employment support. Don’t let fear hold you back – take that first step!
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Our corporate plan
We are a business dedicated to providing great homes whilst achieving positive impact and flourishing communities.
Our corporate plan distils our ambition to bring people and neighbourhoods together to create better opportunities to grow, develop and thrive. Read our corporate plan to find out more.
Tell us what you think!
We want to make sure you can have your say and help shape the services that matter to you.
Complete our short survey and tell us what you think about your experience with us so far.
Annual rent and service charge changes from April 2021
From 1st April 2021, we will be applying rent and service charge increases. Here's all the information you need to know about those changes.
We’re delivering resource packs to Knowsley families to celebrate World Book Day
We have delivered boxes with reading material and educational resources to 250 families in Knowsley to help support them through homeschooling and to celebrate World Book Day on the 4th March. The boxes have been organised by our Social Impact team and will encourage children to develop their reading skills, as well as helping parents with ideas for activities.
