To ensure you and our communities are safe and get the help you need, we will continue to safely deliver our services. Our contact centre is operating as normal, so you are still able to access our services, including reporting and booking repairs. If you need any help please don’t hesitate to contact us on 0151 290 7000 or email firstname.lastname@example.org, all queries will be answered as soon as possible.
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Introducing Livv Housing Group
On 1st April 2020 Knowsley Housing Trust, Vivark and One Ark (who are all part of the First Ark Group) transformed into Livv Housing Group.
While we are making a lot of exciting changes, you may have questions about what this means for you as a housing customer. Rest assured our role as your landlord has not changed. We have simplified our business structure and this new brand represents our commitment to being a great housing provider, delivering great services, creating positive impact and enabling local communities to flourish.
Annual Report 2019/2020
Worried about rent debt?
We have teams who are here to help you get your finances back on track, offering everything from benefits and budgeting advice to wellbeing and employment support. Don’t let fear hold you back – take that first step!
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Our corporate plan
We are a business dedicated to providing great homes whilst achieving positive impact and flourishing communities.
Our corporate plan distils our ambition to bring people and neighbourhoods together to create better opportunities to grow, develop and thrive. Read our corporate plan to find out more.
Tell us what you think!
We want to make sure you can have your say and help shape the services that matter to you.
Complete our short survey and tell us what you think about your experience with us so far.
Two Year 12 students from Bank View School in Liverpool have had their confidence and social skills boosted by taking part in a supported internship scheme with us. Bank View is a special educational needs school for students with complex learning difficulties, and twin brothers Anthony and Andrew Owen are the latest students to benefit from an internship with Livv.
Local communities keep responding to the COVID-19 crisis with kindness, becoming a vital service to vulnerable people. Our People Fund was set up to give a helping hand to local groups who need donations to continue their great work. We’re delighted to be able to announce the latest funding recipients nominated by our staff and share the stories of these lockdown heroes.