News

April appreciation

We listen and respond to all feedback we get (good and bad); it helps us to learn and keep improving. Our teams are focussed on delivering great customer service, so when we...

Livving magazine out now!

The latest edition of Livving magazine lands through customer letterboxes this week, along with their rent statement. It's packed full of useful content for our customers and ha...

Helping customers save energy and money

We're on a mission! We need up-to-date Energy Performance Certificates for all Livv properties so we can make sure our customers have energy-efficient homes rated C or above by ...

Calling all dog owners

To keep our public spaces clean and safe for everyone to enjoy across Knowsley, read this guidance… there are four main things to bear in mind. By following the guidance you'll...

Thank you for the feedback

We send customers a survey after we’ve carried out a service for them to ask how we did. In a year we’ve had over 20,000 responses! The feedback we get (good and bad) helps u...

Feel like you’re struggling to cope?

Shout 85258 is a free, confidential, 24/7 text messaging support service if you’re feeling anxious, stressed, depressed, suicidal or overwhelmed and need immediate support. To s...

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