Why we are changing
Because we’ve simplified our structure and our business focus. After 10 years as First Ark Group we are rebranding as Livv Housing Group. This brand represents our commitment to being a great housing provider, delivering great services, creating positive impact and enabling local communities to flourish.
What will be different
This rebranding is taking place as part of wider changes to the legal structure of the First Ark Group. However, your landlord and who you pay your rent to will remain the same but be renamed Livv Housing Group.
You will see a commitment to investing in our existing homes, improving our services, building new homes and supporting our communities more than ever before. We are investing in programmes and activities that will create a lasting positive impact for you, our customers and the communities that you live in.
We are also making it easier than ever to get in touch with us and access information about your tenancy, our services and the things that are important to you – LivvOnline is the new name for our customer portal.
Our new corporate plan will be launched in April 2020. It’s our first as ‘Livv’ and sets out our aims and ambitions for the next three years and it’s all about people and homes.