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Compliments & complaints

Your feedback is important to us. Wuse them to spot areas where we can improve and make changes wherever they are needed. 

Listening to You

The most recent changes we have made based on your feedback

Customer Feedback

All the ways you can share your compliments and complaints with us

Complaints handling code

Find out more about how we meet the Complaints Handing Code

Housing Ombudsman information

find out more about the Housing Ombudsman


Give us your feedback

Thanks to your compliments and complaints, we can see where we’re getting it right and where we’re getting it wrong.

Use this form to tell us what you think of the service you have received from us. If you have a general enquiry, contact us on our main form here.


Compliments and complaints