Lists and registers
As a social housing provider, we maintain a range of lists and registers about how we manage our homes and the services we provide.
Some of the information we keep is required by law or to meet regulatory requirements and some helps us make sure we’re delivering services well and meeting our responsibilities, as your landlord.
A lot of information in the below lists and registers is personal and relates to individual customers and their homes, so instead of publishing them in full, we’ve provided an overview of the information we collect. This will help you understand how we meet our responsibilities and deliver high quality services.
The following lists and registers are those required by law and covers the 2025/2026 Financial Year: Tuesday 1 April 2025 – Tuesday 31 March 2026:
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Records the gas safety status of our homes, including inspection dates and certification information and makes sure we meet our legal responsibilities and keep customers safe.
As of Tuesday 31 March 2026:
Number of homes requiring a gas safety certificate 12,365 Number of homes with an up-to-date gas safety certificate (i.e. completed within the last 12 months) 12,338 % compliance rate 99.78% -
Records Fire Risk Assessments (FRA) completed across our buildings, including logging any identified risks and what we’ve done to help keep residents, visitors and colleagues safe.
As of Tuesday 31 March 2026:
Number of blocks requiring a FRA 462 Number of blocks with an up-to-date FRA 462 % compliance rate 100% -
Records the results and due dates of electrical safety inspections carried out in our properties, helping us manage electrical safety and compliance requirements.
As of Tuesday 31 March 2026:
Number of homes requiring an EICR 12,799 Number of homes with an up-to-date EICR 12,776 % compliance rate 99.82% -
Records the location, condition and management of any known asbestos-containing materials in the communal areas of our blocks to help make sure they’re managed safely.
As of Tuesday 31 March 2026:
Number of blocks requiring an Asbestos register 457 Number of blocks with an up-to-date Asbestos Register and reviewed in the last 12 months 457 % compliance rate 100% -
Records water hygiene risk assessments and any actions needed to minimise the risk of Legionella and make sure our water systems are managed safely.
As of Tuesday 31 March 2026:
Number of blocks requiring a Legionella Risk Assessment 24 Number of blocks with an up-to-date Legionella Risk Assessment and reviewed in the last 12 months 24 % compliance rate 100% -
Records information relating to inspection, testing, maintenance and performance of passenger lifts in our buildings to support safety and compliance.
As of Tuesday 31 March 2026:
Number of passenger lifts requiring a LOLER Inspection 31 Number of passenger lifts with an up-to-date LOLER Inspection, completed in the last 6 months 31 % compliance rate 100% -
Records key building safety information for high-rise buildings, helping us meet building safety requirements and manage any risks to customers and buildings.
As of Tuesday 31 March 2026:
Number of high-rise buildings 8 Location, number of storeys, number of units and evacuation strategy of each high rise building Quarry Green 3 blocks, located in the Kirkby area of Knowsley, 16 storeys per block, 60 flats per block, stay put evacuation strategy
Knowsley Heights
2 blocks, located in the Huyton area of Knowsley, 11 storeys per block, 64 flats per block, simultaneous evacuation strategy
Woolton Views
1 block, located in the Halewood area of Knowsley, 9 storeys, 48 flats, stay put evacuation strategy
Ashton Park
1 block, located in the Halewood area of Knowsley, 9 storeys, 48 flats, stay put evacuation strategy
The Fairways
1 block, located in the Halewood area of Knowsley, 9 storeys, 48 flats, stay put evacuation strategy
We also collect information relating to how our homes and services are managed, including:
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Records all minor and major adaptations we’ve made to customers’ homes, to help them stay independent at home for longer and support them to live well, every day.
Number of adapted properties as of Tuesday 31 March 2026 c. 2600 Number of minor adaptations completed in 2025/2026 Financial Year 708 £ spent completing minor adaptations in 2025/2026 Financial Year £295,000 Number of major adaptations completed in 2025/2026 Financial Year 155 £ spent completing major adaptations in 2025/2026 Financial Year £586,000 -
Records inspections of the communal areas and shared spaces in our buildings and communities so we can make sure they’re well maintained, safe and clean.
Number of communal areas 431 Number of communal area block checks carried out 6521 % of required communal area block checks carried out 100% -
Records the energy efficiency rating of our homes and helps us understand where improvements can be made to make our homes more energy efficient.
As of Tuesday 31 March 2026:
Number of homes requiring an EPC 12,827 Number of homes with an EPC 12,827 Breakdown of total number of homes with an EPC by rating A – 58 B – 2061
C – 10,170
D – 531
E – 4
F – 3