Housing stock management

As of Tuesday 31 March 2026, Livv owns and manages 13,290 homes across the North West, including: 

Local Authority	LCRA	LCHO	Total
Knowsley	12,484	336	12,820
Sefton	171	70	241
West Lancashire	81	14	95
Halton	49	6	55
St Helens	32	37	69
Liverpool	10	0	10
Total	12,827	463	13,290

Low-Cost Rental Accommodation (LCRA) 

This covers all homes we rent, with tenures including: 

• General Needs Housing: standard social housing for individuals and families 

• Affordable Rent: homes rented at 80% of local market rent 

• Supported Housing: homes that give people access to specialised, tailored support and care services 

• Homes for older people: which help people remain independent at home for as long as possible 
• Temporary homes: homes to support people in emergency situations, which helps them move into full-time, stable accommodation 

Low Cost Home Ownership (LCHO) 

This covers homes which helps people get onto or along the property ladder in a way they can afford and covers homes with tenures such as: 

• Shared Ownership: customers purchase a share of their home and pay rent on the remaining share to us, as their landlord 

• Rent to Buy: customers rent a home at a reduced rate so they can save for a mortgage over the time they’re renting, which is usually five years 

Leasehold means customers own their home but not the land it’s on and, depending on the terms of their lease, they pay us ground rent or buildings insurance annually. They may also pay us a service charge to manage, repair, clean and maintain any communal or shared spaces they use in their building. 

 

As of Tuesday 31 March 2026, we have 308 leasehold homes in Knowsley. 

Local Authority	Leasehold
Knowsley	355
Total	355

 

Livv’s homes are available through a number of different tenures, including:  

Low Cost Rental Accommodation (LCRA) 

We own 12,827 LCRA homes across the North West, available through a number of different tenures. For information about the number of LCRA homes we have and their tenures, please see the table below:  

Tenure	Total
General needs	10,631
Supported housing	17
Housing for older people	574
Intermediate rent	196
Affordable rent	1,145
Supported housing (affordable rent)	264
Total	12,827

 

We own 463 LCHO homes in Knowsley, Sefton, West Lancashire, Halton and St Helens.

The table below highlights the number of homes that went through our lettings process in the 2025/2026 Financial Year. This represents the different homes that were re-let to new customers who moved in any time from Tuesday 1 April 2025 – Tuesday 31 March 2026.

General Needs	Supported Housing units / bedspaces	Housing for Older people units / bedspaces	Total
923	8	143	1,074

A mutual exchange is when two social housing customers agree to swap homes with each other. This allows people to move anywhere in the UK and in the past year, 45 of our homes were approved for mutual exchange.

General Needs	Supported Housing units / bedspaces	Housing for Older people units / bedspaces	Total
44	0	1	45

For more information about mutual exchange, click here.

The information below shows how many new homes we built and acquired over the past financial year: 

Type of homes acquired	2025-26
LAHF¹	2
LCHO²	42
New build	209
PRRS³	5
Total	258

 

¹ Local Authority Housing Fund 

² Low Cost Home Ownership 

³ Private Rented Rescue Scheme 

Over the course of the last financial year, we sold 93 homes:

Category	2025-26
Demolished
Disposed
Sold
Sold (Freehold)	92
Sold (Leasehold)	1
Total	93

The Decent Homes Standard (DHS) is a minimum benchmark all our homes should meet to make sure they’re safe, efficient and comfortable. To meet the DHS, homes must be free of any dangers or safety issues, well maintained and in good condition, with all essential facilities and components working as they should.  

The percentage of our homes that meet or exceed the DHS can be found below: 

2025-26

99.84%

A stock condition survey is simply a visual inspection to check the condition and efficiency of your home.  

Stock condition surveys involve us – or one of our trusted contractors – coming  to your home to look at external features such as the roof, windows and doors, as well as internal features such as your bathroom, kitchen and heating systems. 

When completing a stock condition survey, the energy efficiency of your home is also reviewed and things like your loft insulation and boiler are inspected too. 

As of Tuesday 31 March 2026: 

Number of properties requiring a SCS	12,827
Number of SCS completed in the last 12 months	4,468
Number (and %) of properties that have had a SCS completed in last 5 years	11,051   86%

 Find out more about Stock Condition Surveys here.

95.57% of our homes have an Energy Performance Certificate (EPC) C rating or above, meaning the majority of our homes help our customers save money on their household bills and stay warm in winter and cool in summer. 

We’re proud of our investment in improving the energy efficiency of our homes, and in the last financial year we spent £434,000 on energy reduction and improvement measures. Find out more and read our latest Annual Report now.

We work with our customers to help keep them in their homes and evicting people is truly our last resort, but unfortunately, sometimes it’s unavoidable. In the last financial year, 25 customers were evicted from their homes due to falling into rent arrears. 

In the 2025/26 financial year, over £21 million was spent repairing and maintaining our homes. 79% of our customers were happy with the repairs service we provided and you can find out more by reading our latest Annual Report.