Explore your home
We are making it easier to pay
Livv Online is our new digital platform that will help you manage more of your account online. From paying your rent to reporting repairs, with Livv Online you can access more Livv services at the touch of a button.
Create your account today or get more information on other ways to pay.
Our number one priority
Making sure you are safe in your home is our biggest priority.
We undertake inspections to help keep you, your family and neighbours safe. If you have a gas safety check or electrical test due, please remember to keep your appointment.
Find out more about changing your appointments and read frequently asked questions about our safety testing programme.
Home improvements
If you want to make any alterations or improvements to your home, you must write to us and include the plans, quotes and details of the person or company you’d like to carry out the work (including their qualifications and insurance where appropriate). For gas and electrical changes, you must use a qualified contractor.
These improvements or alterations include installing indoor or outdoor light fittings, kitchen or bathroom improvements or renovations, removing walls, installing electric vehicle charging points, replacing windows or doors (including internal doors), installing CCTV and video doorbells, and any structural or building work.
For more information, take a look at our customer handbook.
Livv appoints new Director of Customer Services
We're excited to welcome Lisa Olsen as its new Director of Customer Services. With over a decade of experience in customer service across the not-for-profit and private sectors,...
Spreading a little festive cheer this Mission Christmas
Livv Housing Group is helping to bring Christmas to as many children as possible by supporting Cash for Kids’ Mission Christmas campaign. This year, the Knowsley based housing a...
