Explore your home
We are making it easier to pay
Livv Online is our new digital platform that will help you manage more of your account online. From paying your rent to reporting repairs, with Livv Online you can access more Livv services at the touch of a button.
Create your account today or get more information on other ways to pay.
Our number one priority
Making sure you are safe in your home is our biggest priority.
We undertake inspections to help keep you, your family and neighbours safe. If you have a gas safety check or electrical test due, please remember to keep your appointment.
Find out more about changing your appointments and read frequently asked questions about our safety testing programme.
Home improvements
If you want to make any alterations or improvements to your home, you must write to us and include the plans, quotes and details of the person or company you’d like to carry out the work (including their qualifications and insurance where appropriate). For gas and electrical changes, you must use a qualified contractor.
These improvements or alterations include installing indoor or outdoor light fittings, kitchen or bathroom improvements or renovations, removing walls, installing electric vehicle charging points, replacing windows or doors (including internal doors), installing CCTV and video doorbells, and any structural or building work.
For more information, take a look at our customer handbook.
Serving up skills and support with customer cooking course
We're celebrating our latest cohort of customers to complete our ‘Cooking with Livv’ programme. Designed to empower participants with essential cooking skills for healthier, mor...
Celebrating National Apprenticeship Week with a focus on customer service
Today for National Apprenticeship Week, we're highlighting the vital role of our apprentices in delivering exceptional customer service. We're spotlighting Caitlin Reynolds and ...
