Your Customer Panel speak with our CEO, Léann Hearne

October 5, 2022

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We’ve now published our 2021/22 Annual Report, Social Accounts and Financial Statement*. You can view them here.

We also gave members of Your Customer Panel the opportunity to interview our CEO, Léann Hearne. Watch the video below as Léann answers John, Abi and Dalal’s questions about initiatives, investments, mental health and employment support and what we’re doing to support our customers.

We’re looking for new members to join the panel. If you want to make a difference and learn new skills we’d love to hear from you. You can find out more by clicking here or by emailing us:

*We publish these reports every year to let you know how we’ve done over the past 12 months. It also helps us to shape our focus for the year ahead so we can continuously improve our services.