Let’s talk! As a Livv customer, you know what it’s like to live in our homes and have first-hand experience of our services. We care about what you think, and we take action based on your feedback.
By sharing your thoughts, ideas, and experiences, you can help us learn what customers want and improve our services. Your feedback can impact the choices we make, bring positive changes to your community, and help us improve our services.
If you’re interested in helping us improve there are plenty of ways you can get involved: no matter how much time you can commit.
Current opportunities:
Customer Voice
Customer VoiceWe email customers regular surveys to help shape and influence our decision-making, together they form our Customer Voice. Any customer can join and you’d receive around one survey a month. In return, you’ll be entered into prize draws for a chance to win a supermarket voucher of your choice.
The more surveys you complete, the more chance you have of winning – just by sharing your opinion with us!
Joining Customer Voice is easy. Simply fill in the contact form below or email us at customervoice@livvhousinggroup.com.
Use this form to register your interest in joining the customer voice. If you have a general enquiry, contact us here.
Customer led groups
We welcome different ways you might want to get involved beyond what we already do.
Are you part of a tenant group?
Resident association?
A group of neighbours?
Or in a group with other customers you have something in common with?
If there’s a group of you that would like to talk to us then get in touch! This can be something particular you’d like to discuss or ways you’d all like to be involved.
Email us: customervoice@livvhousinggroup.com