Your feedback is important to us. We want to make it easy and straight forward for you to make a complaint or share a compliment. You can speak to any Livv colleague or representative ( such as a contractor), who will then take your feedback to the complaints team on your behalf. You can also call us, email, use our live chat or the form at bottom of this page.
Thanks to your compliments and complaints, we can see where we’re getting it right and where we’re getting it wrong. Use this form to tell us what you think of the service you have received from us. If you have a general enquiry, contact us on our main form here.
We’re listening
We use feedback from across all area’s to help us improve, shape and develop services so that they meet your needs. We’ve put together some details on how we’ve used your feedback in different ways to make changes.