We’ll be here over the Christmas period if you’d like to speak to us. We’ll be running a limited service with slightly fewer people than normal, and we’ll do all we can to help.
Opening times
- Monday 25 December (Christmas day) – Closed
- Tuesday 26 December (Boxing day) – Closed
- Wednesday 27 December – 9am – 6pm
- Thursday 28 December – 9am – 6pm
- Friday 29 December – 9am – 6pm
- Saturday 30 December – 9.30am – 1pm
- Monday 1 January – Closed
- Tuesday 2 January – Normal opening times
(Monday – Friday 8am – 8pm, Saturday 9.30am – 1pm)
Services over Christmas
Even on the days when our contact centre is closed, you’ll still be able to reach these essential services:
Report an emergency repair
Between December 22 and January 2, we’ll only be able to make emergency repairs. An emergency repair is any fault which threatens harm to people or property. Call us straight away – we’ll work to resolve it as quickly as possible:
0151 290 7000 (landline)
0800 561 0007 (freephone)
Rent payments
On the days our contact centre is closed, you can pay your rent online or using our automated service:
www.livvonline.com
0844 557 8321 (24 hour automated service*)
*calls cost up to 7p per minute, plus your phone company’s access charge