Christmas opening hours

December 15, 2021
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Christmas dates

Our opening hours are changing over Christmas and New Year: 

Christmas Eve: 8:00 – 15:00 

25-28 December: closed

29 December: 8:00 – 20:00 

30 December – 3 January: closed 

4 January: 8:00 – 20:00 (normal hours and service resumes)  

 

Contact us 

contactcentre@livvhousinggroup.com 

www.livvhousinggroup.com (Live Chat) 

0151 290 7000 (landline) 

0800 561 0007 (freephone) 

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Services over Christmas 

Even on the days when our contact centre is closed, you’ll still be able to reach these essential services: 

Report an emergency repair 

Between December 24 and January 4, we’ll only be able to make emergency repairs. An emergency repair is any fault which threatens harm to people or property. Call us straight away – we’ll work to resolve it as quickly as possible:

0151 290 7000 (landline) 

0800 561 0007 (freephone) 

Rent payments 

On the days our contact centre is closed, you can pay your rent online or using our automated service:
www.livvonline.com 

0844 557 8321 (24 hour automated service*) 

*calls cost 7p per minute, plus your phone company’s access charge