Antisocial Behaviour Awareness Week – Keeping customers safe

November 19, 2024
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Find out how we stopped and supported an incident of antisocial behaviour.

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We worked closely with our community partners to stop an antisocial incident in Stockbridge Village. We received reports of verbal abuse and harassment and sent warning letters to those involved.

After we sent out warnings the threats increased from one of the people involved. The victims were too terrified to report more to us so we couldn’t get the police involved. We couldn’t use any evidence or proceed to take it to court.

Over the following weeks we spent a lot of time building trust with the local community to encourage them to talk to us about the bad behaviour and threats of violence.

Not too long after, there was another serious incident and our customer – the victim – spoke with us and our partners. We were able to apply for an injunction using the witness statements and some ‘hearsay’ statements.

We managed to obtain a 12-month injunction with the power of arrest in case the person offended again. The local community felt a lot safer once we were able to deal with the situation.

We take antisocial behaviour seriously and we want our customers to feel safe and happy in the communities they live.

If you want to find out more about what antisocial behaviour is and how we can help you click here.

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