Knowsley Heights FAQs

Knowsley Heights was built in the 1960s and despite Livv investing over £70 million in health and safety, compliance and energy efficiency works since taking ownership in 2002, significant expenditure is required to ensure Knowsley Heights can meet and maintain the future Decent Homes Standards, which we must comply with, as a housing provider. Also, as the building ages, the financial investment needed to repair and maintain Knowsley Heights will continue to grow as we work to meet any new governmental or regulatory standards.

Because of this, we feel that it makes more financial sense to redevelop Knowsley Heights, build new, modern, energy efficient homes, and create a community that actively meets the needs of people in the local area, as well as current and future Decent Home Standards.

We want to make sure our customers are living in good quality homes that meet their needs, now and in the future and build homes that help people to live well and thrive, which is what we believe the new homes we’ll build at Knowsley Heights will achieve.

We also believe this approach will create a lasting positive impact for the area by offering the people of Knowsley access to new, affordable homes, all while encouraging the creation of more employment and training opportunities that will benefit the wider community and area.

Also, with only 70% of the homes at Knowsley Heights occupied, we know we can do more with the space available and create places people truly want to live.

Our proposal for Knowsley Heights was based on multiple factors, including the financial viability of repairing and maintaining existing homes versus the costs of building new homes. We also feel that through redeveloping Knowsley Heights, a community will be built that actively responds to the needs of the local area, supports people’s health and wellbeing and helps people get on the property ladder in a way that suits their needs and budget.

Knowsley Heights remains safe and we will continue to maintain all our current health and safety control measures, as well as implementing additional mitigation measures to keep all customers safe. If you have any questions about this, please contact buildingsafety@livvhousinggroup.com.

Yes. Livv will continue to complete any repairs, maintenance and compliance works on your home and encourage you to continue reporting any repairs as usual.

At this point, nothing has been decided. This is because we want to review all the options available and, if our proposal goes ahead, build something that meets the needs of local people in the area. We’re working to understand what type of homes the borough needs, so we can build something that has a real, positive impact on people and the local area.

If our proposal progresses, our approach to developing new homes on the site of Knowsley Heights will be informed by information on the local community and Knowsley. We’ll look at health and social care data, demographic data, and trends across the area to understand what type of homes will benefit the community the most.

Home Loss is a payment made to a person who’s required to permanently move from their home and is unable to return.

The Home Loss payment is currently £8,100. This is a statutory amount set by the Government and isn’t set, influenced or changed by Livv.

If our proposal goes ahead, Livv will give Knowsley Heights customers up to £1,250 to help with moving costs.

This money is classed as a Disturbance Payment and should be used to pay for things such as removal costs, redirecting post, disconnection and reconnection of utilities and for things such as flooring.

This figure is based on the government’s best practice guidance, and all current Knowsley Heights residents are eligible to receive the same amount from Livv.