In June 2025, we proposed a new future for Knowsley Heights and consulted with customers living there about our plans.
Over four weeks, they shared their thoughts with us, and 94% of customers completed our dedicated consultation survey over the phone, online, face-to-face or via post.
Here’s what they told us…
84%
of them agreed with our overall proposal
89%
of them agreed with the proposal to make a permanent move from Knowsley Heights
88%
of them thought they’d received enough information to share their views
89%
of them thought that they’d had enough opportunity to take part in the consultation process and share their views
All feedback has been carefully considered, and the decision has now been made to proceed with the demolition of Knowsley Heights and move all customers from their homes permanently.
Why’s Livv proposing these changes?
Knowsley Heights was built in the 1960s and despite investing over £70 million into the apartment blocks, a significant, continued financial investment will be needed to sustain standards and modernise the building into the future.
In comparison, we believe investing in building new homes will open the door to a number of benefits that the current Knowsley Heights simply can’t offer, such as:
- building homes that are fit for the future, efficient and offer improved energy savings and reduced bills for future residents
- increasing access to homes that meet the current and future needs of the local area and offer people a chance to live in a home that meets their needs through embedding practical, financial and wellbeing support into the foundation of the properties and community
- creating a modern community that actively improves wellbeing and reduces anti-social behaviour, allowing people to thrive
- enhancing access to green space and communal amenities for future residents and the local community
After carefully reviewing the options available, we believe that the best way forward is to try something new.
We’re transforming Knowsley Heights, with and for our customers and communities, and you can find out more by reading our information pack now:
