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Customer involvement

Sometimes the issues we want to explore or the services we want to improve are more complex.  Through surveys, focus groups, estate inspections, walkabout, co-creation, and testing groups we can hold quality conversations and hear ideas that create a greater depth of understanding and enable us to shape our services.

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Current opportunities:

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Customer Voice

We email customers in regular surveys to help shape and influence our decision-making, together they form our Customer Voice.

Any customer can join and you’d receive around one survey a month. In return, you’ll be entered into prize draws for a chance to win a supermarket voucher of your choice.

The more surveys you complete, the more chance you have of winning – just by sharing your opinion with us!

We want to hear from you!

If you’re a customer sign up to take part! Joining Customer Voice is easy. Simply fill in the contact form below or email us at 

Use this form to register your interest in joining the customer voice. If you have a general enquiry, contact us here.

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Ways to get involved

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We're listening

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