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Customer voice

Join our customer voice group and help us serve you better.

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We email surveys to members of our customer voice group regularly (no more than once a month).

In return, you’ll be offered incentives and entered into prize draws for a chance to win some great prizes like gift vouchers and free tickets.

The more surveys a customer completes, the more chance they have of winning – just by sharing their opinion with us!

We use survey feedback to shape and improve our services to our customers. We’ve made many changes to our services because of customer feedback because we want to deliver better customer service and make a bigger positive difference to their communities.

Join our customer voice group

Joining is easy. Simply fill in the contact form below or email us at

Or you can call 0151 290 7000.

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We want to hear from you!

Use this form to register your interest in joining the customer voice. If you have a general enquiry, contact us here.