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Quality and Improvement Panel

Want to make a difference to your local services and community? The Quality and Improvement Panel (QuIP) is a fantastic opportunity for you to get involved and bring about real change.

Established in June 2020, our customer group, the Quality and Improvement Panel (QuIP) are responsible for reviewing Livv Housing’s services and prioritising improvements. Their work helps ensure that we deliver our services to the best possible standard and offer good value for money. Acting as champions for other customers, the QuIP will make sure everyone’s voices are heard.

 

Meet the members

Sam Blackwell
Chair
Abi Kirkby
Secretary
Vincent Dooley
John Phillips
Francis Rigby
Andrea Roberts
Jen Connelly

Updates from the QuIP

In June 2020 the panel looked at the standards our regulator, the Regulator of Social Housing, expects us to meet. This resulted in a number of recommendations for improvement. Going forward they will be putting together a review plan, prioritising the issues they feel are important for our customers.

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Want to make a difference?

We are looking for additional QuIP members. The panel is open to all customers living in a Livv property, whatever their background.

In return for a couple of hours every few weeks, you’ll get:
• CV enhancing opportunities
• Access to technology
• Skills development
• Valuable work experience and references
• An opportunity to work alongside Livv staff
• Travel expenses

For more information, contact our customer engagement team

customervoice@livvhousinggroup.com

Find more ways to get involved
Customer opportunities