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Our team

Executive Directors

Sharon Marsh

Group Chief Executive

Sharon was appointed Chief Executive Officer in August 2025.

With over a decade of senior leadership experience within Livv, Sharon has played a pivotal role in shaping our strategic direction. Most recently as Executive Director of Customer Insight, she led a series of transformative improvement initiatives focused on improving performance and delivering excellent customer service.

Her leadership was instrumental in Livv’s most recent regulatory upgrade, demonstrating her deep expertise in navigating both operational and sector-wide challenges. With a strong background in HR, Sharon brings a people-first approach to leadership – driving meaningful change and fostering a culture of inclusion and continuous improvement.

Sharon’s time with Livv and work within the wider housing sector makes her ideally placed to lead us into our next chapter, with her focus firmly on delivering high-quality services for our customers and meeting the changing expectations of our regulators.

Sharon is our lead officer responsible for compliance with the Regulator of Social Housing consumer standards.

Laura Johnson

Executive Director of Property

Laura Johnson joined us in March 2025 as our Executive Director of Property. A Chartered Surveyor with a distinguished career spanning the housing and private sectors, Laura’s extensive expertise spans estates management, long-term property portfolio planning and sustainability-driven initiatives.

Laura is our designated Health and Safety Lead. For any health and safety concerns, please contact she@livvhousinggroup.com

Helen Ward

Executive Director of Resources

Helen joined us in January 2025. Helen has extensive expertise in business improvement, culture change and people management, alongside a strong background in the housing sector. Her previous roles include Director of Transformation at Anchor, and Group Director of People at Torus, where she earned her Fellowship with the Chartered Institute of Personnel and Development (FCPID). She’s also held a senior leadership position at the Regulator of Social Housing, driving corporate change programmes and gaining valuable insight into the regulatory landscape.

Howard Roberts

Executive Director of Finance and Performance

Howard was appointed as Executive Director of Finance & Performance in January 2019. During his early career he specialised in the delivery of corporate finance, and audit and advisory services for a wide range of organisations across the UK – from listed businesses through to OMB’s and charities. More recently he has held a number of executive and non-executive roles within the social housing sector and related fields – in the North West – gaining considerable expertise in the formulation and delivery of financial and commercial strategy, resolution of M&A’s and corporate restructures, business development, and business assurance.

Each of our Executive Directors has a broad range of responsibilities within their role:

Group Chief Executive
  • Overall responsibility for Livv’s strategic direction, management and performance
  • Lead officer responsible for compliance with the Regulator of Social Housing consumer standards
Executive Director of Customer Insight
  • Customer service
  • Lettings and tenancy management
  • Customer insight and engagement
  • Customer advice and support
  • Community safety
  • Community investment
Executive Director of Property
  • Asset management
  • Repairs and maintenance
  • Landlord health and safety compliance – Designated Health and Safety Lead
  • Estate services
  • Sustainability
Executive Director of Finance, Risk and Performance
  • Finance management
  • Rent setting
  • Risk management and assurance
  • Business intelligence and performance
  • New housing development and regeneration
  • Home ownership
Executive Director of Resources
  • People management
  • Marketing and communications
  • Governance
  • Business improvement
  • ICT management
  • Safety, health and environment management
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Group Board

Philip Raw (FRICS, FBEng)

Group Board Chair, and People and Governance Committee Member

Steve Agger

Vice Chair of the Board and Chair of Customer Committee

Nicola Waterworth

Board Member and Customer Committee Member, Chair of First Ark Social Investment Board, and Chair of Livv and Flourish Committee

Eleanor Bowden

Board Member and Chair of People and Governance Committee

Anthony Deakin

Board Member and Chair of Audit and Risk Committee

Ann Gibbons

Board Member and Customer Committee Member and Board Lead for Complaints

John Ray

Board Member and People and Governance Committee Member and Chair of Homes Committee

Claire Postlethwaite

Board Member, and Audit & Risk Committee Member

Andy Gamble

Common Board and Homes Committee member

Jonathan Westhoff

Board Member, and Audit & Risk Committee Member