We want to recruit the best colleagues, board members and volunteers to reflect the profile of the communities where we work, investing in their wellbeing and development through training and initiatives to promote healthy minds and bodies.
Complex Queries and Complaints Officer – 1706
| Department: | Customer Relationship Management |
| Job title: | Complex Queries and Complaints Officer |
| Contract type: | Permanent |
| Reference number: | 1706 |
| Salary: | £25402 – £30069 |
| Hours per week: | 37 |
| Closing date: | 21st September 2021 |
The purpose of this role is to proactively manage feedback received through Customer feedback software and address customer concerns to reduce the number of formal complaints received.
Customer Services Advisor – 1723
| Department: | Customer Services |
| Job title: | Advisor – Customer Services |
| Contract type: | Permanent |
| Reference number: | 1723 |
| Salary: | £21,015 – £24,623 (Pro Rata) |
| Hours per week: | 14.8 |
| Closing date: | 21st September 2021 |
The purpose of this role is to respond to all incoming customer enquiries ensuring customer ease and customer satisfaction are maximised.
Facilities Manager – 1727
| Department: | Livv Housing Group |
| Job title: | Facilities Manager |
| Contract type: | Permanent |
| Reference number: | 1727 |
| Salary: | £36419- £45992 |
| Hours per week: | 37 |
| Closing date: | 24th Sept 2021 |
The purpose of this role is to lead the facilities management team to meet all agreed targets for FM services across all Communal properties and Group offices delivering an evidence led approach to compliance and the effective delivery of repairs and risk remediation.
Compliance Officer – 1728
| Department: | Livv Housing Group |
| Job title: | Compliance Officer |
| Contract type: | Permanent |
| Reference number: | 1728 |
| Salary: | £36,419 – £42,866 |
| Hours per week: | 37 |
| Closing date: | 26th September 2021 |
The purpose of this role is to act as the competent person or duty holder in relation to the Group’s statutory obligations in all assigned areas of responsibility.
Building Safety Manager – 1698
| Department: | Assets |
| Job title: | Building Safety Manager |
| Contract type: | Permanent |
| Reference number: | 1698 |
| Salary: | £43,921 – £56,030 |
| Hours per week: | 37 |
| Closing date: | 26th September 2021 |
The purpose of this role is to ensure that all relevant aspects of Health and Safety legislation and Building Regulations are adhered to in all circumstances relating to buildings within the portfolio, taking into full consideration recommendations in the revised Building Regulatory regime.
Marketing & Communications Assistant – 1726
| Department: | Marketing |
| Job title: | Marketing & Communications Assistant |
| Contract type: | Permanent |
| Reference number: | 1726 |
| Salary: | £19,868 – £21,015 |
| Hours per week: | 37 |
| Closing date: | 3rd October 2021 |
The purpose of this role is to provide support and assistance to the Marketing and Campaign Manager with the delivery of Marketing plans and activity to provide an effective and efficient services.