We’re here to get you the help and support you need to feel money confident.
We want to make sure you know about all the financial help available to you, as a Livv customer. Some support comes directly from us as your landlord, and some comes from other organisations we can connect you with.
Whether you need a financial health check, want to make sure you’re claiming all the benefits you’re entitled to or need someone to talk to about your money worries, we’re here for you.
Personal financial support, suited to you
Our Financial Support Team can help you:
- make sure you’re claiming all the benefits and financial support you’re entitled to
- find the right support for your personal situation
- feel in control of your household finances and confident managing your money
Find out if you could be better off in just a few clicks…
Our Better Off Calculator is a quick, always up-to-date and easy tool that shows whether you’re missing out on claiming any benefits or financial support you’re entitled to. It can also help you understand how changes in your circumstances, like starting work or changing your working hours, could affect your income.
It only takes a few minutes, so see if you could be better off today!
Start small, give us a call
Money worries can feel overwhelming, but you don’t have to deal with them alone. Starting small can make a big difference… and that first step can simply be giving us a call. Our Income Team can support you to:
- manage any rent arrears or overcome debt worries
- budget and manage your household finances and bills
- understand what help is available to you and connect you to specialist support
We know it can be scary to open up about your finances, but whatever is going on we’re here to support you.
Extra support when you need it
Our Financial Support Team can connect you to services which provide specialist support and we work with partners across the borough and region, including:
- Citizens Advice
- Housing Benefit Teams
- Department of Working Pensions
- Job Centres
- Local Foodbanks
- Knowsley Council
- Charitable organisations
So, whatever you’re dealing with, you’re not on your own.
We’re here when you’re ready. Get in touch today.