Have you met Livvi yet?

October 7, 2025
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Here to make Livving easy and guide you to the information and support you need, without fuss, consider Livvi your guide to anything and everything to do with your tenancy. 

Along with her furry pal, Ralph, Livvi is here to help you with everything from booking repairs and managing your rent account to connecting you to specialist advice and support and improving your health and wellbeing. So, see what she can do for you, now!

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Who is Livvi?

Livvi is your personal guide to Livv and will help you find the answers to any questions you may have about your tenancy and open the door to support available to you, as a Livv customer.

What can Livvi do for me?

She can help you:

  • Pay and check your rent
  • Book repairs and help when something’s gone wrong
  • Help improve your health and wellbeing
  • Connect you to support services and community groups

Where can I find Livvi?

Livvi can be found everywhere! You may have already spotted her on our Facebook and Instagram pages, website and in our Customer Handbook, but she’ll be popping up all over the place so keep an eye out for her (and Ralph!) wherever you get in touch with Livv.

Want to get in touch with Livvi directly? Email Livvi@livvhousinggroup.com and let her know what you’d like to see her help with, what information you’d like to be more easily available and what you think Livvi can help improve for you and all of our customers.

 

 

Find out more and get to know Livvi better by visiting livvhousinggroup.com/livvi now.