We are delighted to announce the appointment of Sharon Marsh as our new Chief Executive Officer. Her appointment marks a significant milestone for us as we continue to strengthen our regulatory and operational foundations.
Sharon brings valuable insight to the role, having held several senior leadership positions within Livv since 2012. Most recently, she held the role as Executive Director of Customer Insight, where she led transformative improvement initiatives focused on performance and customer service excellence. Her deep understanding of the organisation and the sector positions her ideally to lead us into our next chapter.
Her appointment follows a rigorous and competitive recruitment process, with our Board unanimously selecting her for her strategic clarity, regulatory expertise, and proven leadership.
Philip Raw, Chair of Livv Housing Group, commented:
Sharon’s leadership was instrumental in our most recent regulatory upgrade. Her grasp of both the operational and strategic challenges facing housing providers is exceptional. This appointment reflects our continued commitment to regulatory excellence, customer-focused service, and long-term resilience in a rapidly evolving housing landscape.
Sharon will work closely with outgoing CEO Léann Hearne to ensure a smooth and seamless transition over the coming months. As an internal appointment, her familiarity with the organisation is expected to support continuity and momentum.
Sharon said:
I’m honoured to step into the CEO role at such a pivotal time. The housing sector is under increasing scrutiny, and at Livv, we’re committed to meeting those expectations with transparency, accountability, and a relentless focus on our core mission: providing safe, secure, and quality homes.
Under Léann’s leadership, we’ve made significant strides, and I’m excited to build on that strong foundation to continue delivering excellent services to our customers and meeting the evolving expectations of our regulators.
