Skip to main content
Sign in

Resuming our services

With the release of new government guidelines around social distancing, we are now able to begin to reintroduce a number of our services.

services operating now

Pay your rent

Emergency repairs and essential safety checks

Employment, money and rent arrears advice by phone

Emergency property lettings

Tenancy support by phone

Emergency aids and adaptations in your home

Livv Online accounts

Customer engagement by phone

Management of ASB cases

services coming soon

From Tuesday 26th May

Routine repairs – existing bookings only

All grounds maintenance services

Property lettings

Virtual viewings of properties for let

Caretaking and communal area cleaning

Empty homes clearance and refurbishment

Planned works programmes

Estate visits

still on hold

These services will be progressively reintroduced, in line with government guidelines

All routine non-urgent repairs – aiming to take new repair requests from 8th June

Tenancy support in homes, out in the community and face-to-face

Customer and community in-person engagement activity

Marketing homes for let

Extra care schemes – communal facilities to the public

Community & sports centres

For more updates about our services and support, visit our dedicated news page
Covid-19 news